FAQ
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Q : WHAT TYPE OF INSURANCE DO YOU SELL?
A : Commercial property and casualty, employee benefits and personal insurance.
Q : WHAT IS YOUR TARGET MARKET?
A : Generally, we serve middle market companies, but we service small and larger businesses as well.
Q : HOW DO YOU DIFFERENTIATE YOURSELF FROM YOUR COMPETITORS?
A : We are able to offer personalized service at an exceptionally high level, along with all of the value added services of a larger firm. We are committed to retaining a highly qualified and experienced staff with a low turnover rate. We have found that most of our new business comes from customers who were dissatisfied with the service rendered by the “larger” brokerage firms.
Q : WHO WILL SERVICE YOUR ACCOUNT?
A : The Byrne, Byrne and Company service model is as follows: each customer is assigned an account executive responsible for the day to day servicing of the account. They report on a regular basis the status of the account to the “producer”, also known as the agent. At the account executive’s disposal is a marketing representative and an administrative assistant. Essentially, our customers have a “team” of expertise to serve them.
Q : DO YOU SPECIALIZE IN ANY PARTICULAR INDUSTRY?
A : Our client list covers a broad spectrum of the business economy. Areas of concentration include manufacturing, retail, communications, service, professional and non-profit organizations.
Q : AS AN AGENT/BROKER DO YOU REPRESENT THE INSURANCE COMPANY OR THE CUSTOMER?
A : We represent you, the customer. Businesses need their interests protected not only when purchasing insurance, but also in the day to day maintenance of existing programs. We exist to provide that protection.
Q : WHAT INSURANCE COMPANIES DO YOU WORK WITH?
A : Some of our commercial property and casualty carriers include the following:
Chubb Insurance Group
The Cincinnati Insurance Company
Hartford Insurance Company
Travelers
Wausau Insurance Companies
Zurich Insurance Company
Employee benefit carriers do not require contracts, therefore we can approach all
carriers. Much of our group medical business is placed with the following carriers:
Aetna
Blue Cross Blue Shield of Illinois
Cigna
Humana
Unicare
United Healthcare
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